To notify us of an incident please ensure you have your policy number available.
Between 9.00 a.m. and 5.30 p.m. weekdays, calls are answered by Dedicated Claims Handlers.
The Claims line is available 24 hours a day, 7 days a week. Outside office hours you will be re directed to our “Out of Hours” service.
You can complete an Incident Notification form online or, if you prefer to notify us of an incident in writing, please print off our Incident Notification form and return it to: FREEPOST RRRT-KHXA-BUHT CHUResidentsline Ltd 29 Waterloo Road WOLVERHAMPTON WV1 4DJ you may also fax to us on 01902 710327 or email to us on firstname.lastname@example.org CHUResidentsline’s claims handlers pride themselves on fast, courteous service that minimises stress and inconvenience for leaseholders and managing agents alike. We will contact you as soon as we receive your form. If you have any queries or need urgent advice on how to deal with a situation before sending the please do not hesitate to call us on 0800 281235.